Services
What I Do.
I deliver bespoke, immersive training and consultancy to high-performing teams. Every engagement is tailored specifically to the vessel, the crew, and what you're trying to build. Nothing is off the shelf.
01
The Vision Session
Every engagement starts with a conversation. Before I set foot on a vessel, I want to understand where you are, where you want to be, and what's standing between the two. You leave with complete clarity on what needs to change and a roadmap for how we get there. Delivered remotely or in person whichever works for you.
02
The Immersive Engagement
This is the core of what I do. I come aboard and work alongside your crew training, coaching, and implementing in real time. We build the F&B program, map the guest journey, reset the service standards, and embed the kind of culture that holds under pressure. By the time I leave, the standard is set and the crew knows not just what to do, but why it matters.
03
The Ongoing Partnership
For vessels that want me embedded long-term. Regular crew coaching, direct access to me, SOP refinement, and seasonal preparation. This is how the standard I set during the engagement stays the standard season after season.
04
The Annual Reset
Before each season I come back. New crew get integrated, the F&B program gets refreshed, and we raise the bar from wherever we left it. Every year better than the last.
I also offer
Specialist work tailored to where you are and what you need.
F&B Program Design cocktail specs, wine curation, coffee standards, and mocktail menus built for your guest profile
Crew Onboarding Programs a bespoke induction framework that sets the culture from day one
Pre-Season Readiness a focused assessment before your season opens so you know exactly where you stand
Human Performance & Wellbeing building resilient, connected, high-performing crews through coaching focused on communication, culture, recovery, and sustainable performance
Owner's Brief a private, direct debrief on vessel performance and what comes next